Additional technology is no match for old fashioned personal customer service Service Advisors are probably one of our most valuable resources, however the job continues to be one of the lower paying and most stressful in a dealership. We continually …
The 5th annual CADA Summit is fast approaching and the Canadian auto dealer team is eager to take in this year’s event. Our team has provided gavel to gavel coverage of the first four events, and we compiled our list …
Tools of the trade Wheel Washer – Automatic wheel washer The Automatic Wheel Washer by Martin Industries deep cleans chrome and painted wheels. The Automatic Wheel Washer begins the washing cycle for 80-120 seconds, depending on the state of the …
2016 NADA Convention & Expo show floor was packed with new fixed ops equipment and products From cabinets to wheel balancers and more, there were plenty of exciting products on the fixed ops side at the 2016 NADA Convention & …
TOOLS OF THE TRADE LIGHT AND DURABLE Panasonic Toughpad FZ-F1, FZ-N1 Panasonic has come out with two new handheld tablets that it says are the world’s lightest fully rugged handheld models on the market. Unveiled during the Mobile World Congress …
TOOLS OF THE TRADE MAXIMUM PROTECTION, Weld fume extractor & dust extractor Chief’s new weld fume extractor and dust extractor received approval from Ford Motor Company for use when repairing collision damage on the aluminum-bodied F-150 pickup truck. The two …
LEADER AUTO RESOURCES CELEBRATES 35 YEARS OF SUCCESS Leader Auto Resources (LAR) inc., North America’s largest car dealer buying group, celebrated its 35th anniversary in the fall. The theme of the celebrations was “from one generation to the next”, a …
It was confirmed in early December that the first fully electric- powered Porsche is on its way. That’s newsworthy, partly because the brand carries a strong image. But in reality, this is just one more vehicle being added to the …
CANADIAN AUTO DEALER LOOKS AT SOME WAYS DEALERS ARE PROVIDING AN EXCEPTIONAL SERVICE EXPERIENCE In today’s competitive auto retailing segment, fixed ops managers sometimes need a little more than efficiently-run service departments to keep customers happy. That’s why an increasing …
HUNTER ENGINEERING EQUIPMENT IS BOLSTERING ITS CANADIAN OPERATIONS THAT WILL BENEFIT ITS DEALER PARTNERS Since 1946, Hunter Engineering Equipment has come up with new ways to improve service bays for dealers. “The core business of Hunter is alignment, alignments lift …
