Better training for your dealership’s F&I teams can improve the department’s profitability — and boost employee retention. For dealers, the outcomes of customer discussions in their business offices — whether online or in person — have a direct impact on their dealership’s …
Garage insurance programs adapt to cover new types of risks and perils dealers now face. Dealers have enough to worry about today. Changing consumer expectations, managing relations with their OEMs, growing new and used vehicle sales and keeping their teams …
With a large field staff across Canada, and a focus on staying close with dealer customers, National Bank of Canada is looking to grow its automotive business. You can’t deliver top notch service that connects with your customers if you …
Building culture and community is the key to keeping employees engaged. With employee turnover as high as 30 per cent in Canadian dealerships, it’s more important than ever to build and nurture your dealership’s culture. Is your dealership a …
A solid employee benefits plan can be a competitive advantage in recruiting top talent. In the battle for talent, dealerships need all the tools at their disposal to attract, recruit and retain their key employees. That means providing a solid …
Expert advice on how to prepare your dealership for sale It’s never easy for a Dealer Principal to decide when it’s the right time to sell his or her dealership. They have their own life journey to consider, but there …
Canadian auto dealer Senior Editor Todd Phillips interviews Peter Heasty, President of Baker Tilly WM Dealer Acquisitions, about the dealership selling experience. Topics include how dealers will know when it’s time to sell, what factors they need to consider, what …
You own a small-to mid-sized dealership, your name hangs over the door, and you’re starting to think about retirement. Your transition out of the dealership could be smooth or rocky, depending on the decisions you make now, and how early …
Louis-Yves Cloutier talks about 360.Agency’s newest product DRX 360 Louis-Yves Cloutier’s 360.Agency has been a familiar DMS presence in Canada for a decade now, and counts over 1,000 dealerships in Canada as customers. But now the company is announcing the …
CARFAX Canada, the country’s leader in vehicle history, announces the launch of a new vehicle valuation offering for dealers, History-Based Value. What has happened in a vehicle’s past—including any damage, how well it’s been maintained, how many owners it had, …
360.Agency made the most of the NADA Show in Dallas last week, creating huge buzz with the Facebook Live launch of their newest digital retailing product, DRX 360. According to the company “DRX 360 platform brings together all the essential …
Keyloop is an international company with over 2,500 employees and over 20,000 dealer customers around the world. Recently, Keyloop has broadened its reach and range of dealer solutions by acquiring two highly-regarded Canadian companies; SERTI and Rapid RTC. Canadian auto …
