Broader shifts in the market and other industries signal even bigger changes to the car buying experience Change in the automotive industry is a strange thing to witness. First we hear everyone talking about it: industry media, event speakers, and experts …
The F&I experience needs to be more open, to allow consumers choice Transparency appears to be at a premium in the automotive industry. We need more and we need it now. At stake is our industry’s reputation. Transparency boosts that. …
Understanding the mentality and process of how F&I managers approach getting deals financed will help you understand how to lead them to embrace new technologies When implementing any change, you have to really assess the people that are being impacted …
When it comes to implementing new software, getting the technology working is the easy part. Getting the team to adapt to change is another matter So you heard from your fellow dealers about an amazing new software tool to streamline …
Some people in your dealership might fear artificial intelligence and machine learning tools, but they are already widely in use whether you recognize them or not. In the last two columns in this space, we took a deep dive into …
Canadian auto dealer introduces a new column that will tackle the evolving world of AI and machine learning, which are starting to automate many parts of a dealership’s operations. When people think of automation, they think it will make life …
