How is 2024 shaping up?
A look back at the year that was, and a look ahead at what dealers can expect in 2024 for vehicle sales. As we rapidly approach the end of 2023 and the start of a brand-new year, I thought the …
Category: Columns
The personal touch
Mergers and acquisitions firm focuses on discretion, integrity and face-to-face meetings with their dealer clients. When it comes time to sell, a dealer principal wants to be assured he or she is dealing with a firm that understands them, will …
A new mindset for 2024
The start of a new year gives us a chance to introduce a new customer-focused mindset. As 2023 moves to the rear-view, the automotive industry in Canada remains an unpredictable landscape. New car pricing and interest rates remain the top …
Things that impacted your dealership’s financial heath
A look back at the year that was in terms of dealership financial performance. What a year it has been! This year will be viewed as an extraordinary one in history. A recovery year from the dark times of the …
New car dealers contributing to sustainability
Being “green” means more than just selling more EVs. In many respects, British Columbia is leading the country in green energy innovation and sustainability initiatives — and new car dealers are playing an increasing role. As the face of BC’s electric …
The art of desking a deal
Respect the past, but prepare for the future to provide a better experience. While flash catches the eye, it’s the desk that captures the deal. We all understand the crucial role desking plays in the sales process. It’s where terms …
What’s behind the so-called “Right to Repair”?
The aftermarket is attempting to grow their business, but couched in consumer protection language. The issue of “Right to Repair” has been more visible of late for a variety of reasons not the least of which was the passage of …
Will 2024 be a return to normal?
Is there even a new normal in the dealership world or is the business just in constant evolution? Often when I speak with folks from auto retail, I often get the question “when do you think things will be back …
Consider the 4 rules of business — and prioritize
Focus on mastering basic rules of business to improve your bottom line. The following four rules of business can act as a template for charting and planning overall performance improvement for your variable and fixed operation. As a dealer principal …
The future is coming
New tools and techniques like omnichannel marketing, leveraging AI, data and CRM are gamechangers. Can dealers adapt? Technology is quickly changing the automotive industry. The way cars are marketed, sold, tracked and analyzed today is very different than they were …
Can our electric grid handle anticipated growth in EV adoption?
Some jurisdictions are preparing to power EVs and others are lagging. The adoption of zero emission vehicles (ZEVs), especially in BC, is seen as an increasingly important factor in reducing greenhouse gas emissions and creating a cleaner environment for future …
Data insights on financing and leasing: what to expect?
Exploring some of the key findings from CADA’s first-ever Data Report. A few months ago, CADA published its first annual Data Report for the year of 2022. The goal of this report was to gather — in one place — some of …
