Our fixed ops experts will help dealerships run more profitable service operations Each day our technicians walk through our work shop doors and hand us a gift… that gift is eight hours of skilled time. We have usually spent a …
Leverage opportunities within data warehouses and your DMS systems Modern businesses know the power of data. If used right, it can give your organization a real competitive advantage. Using data as a predictive tool, rather than a backwards looking one, …
If you’ll allow me to alter and repurpose that well known and oft-quoted Vegas slogan, what happens in Vegas won’t stay in Vegas. I know that because I’ll be reporting on it. I’ll be heading down there for Thomson Reuter’s …
What are the implications for dealers of brands that exhibit vs. those that don’t? Does an auto show deliver a return on investment for exhibiting brands? This was one of many questions that that Jason Campbell, General Manager, and his …
Dealer groups often act as “frenemies” instead of allies. It’s costing you money. One of the significant advantages of a dealer group versus a single-point dealership is the ability of the group to centralize many of its resources and initiatives …
This issue marks an important milestone — but one that I’d just as soon not write about. It will be the last column penned by our Tech Talk columnist Gerry Malloy. He’s hanging up his pen. Gerry has been an …
Consumers seem to be adapting to unpredictability, which could be a good thing Recently, there has been a lot of interest, shared by both business owners and ordinary citizens, in regards to where the Canadian economy is going. The end …
Optimists and pessimists have a lot to consider in the days ahead As we peek around the corner to get a glimpse of what could possibly lie ahead, I think of the saying “is that light at the end of …
The windy, turbulent evolution of driver-assist technology Since its inception well over 100 years ago, the automobile industry has been an innovation leader. From the steam engine to the internal combustion engine to the automatic transmission, innovation drove the sector …
One point of contact for sales and F&I taking hold It is said that the only constant in the automotive industry is change, and the way customers are buying cars is no exception. Before the pandemic we talked about this …
Hydrogen always seems to be the Bridesmaid never the Bride technology Over the 17 years this column has existed, few subjects, if any, have been its focus more often than hydrogen (H2) as an automotive fuel, either for use electrochemically …
U.S. emissions changes shift the need for an EV mandate in Canada I have a dog, like many of you do. Fortunately my dog is not one of those that loves to bark at and chase after cars. Nobody …
